Answers to frequently-asked questions about
Pinpoint Facilitation™~
What is Pinpoint Facilitation™?
Pinpoint Facilitation™ is a different way of thinking about the way people work together, enabled by easy-to-use Specialist Facilitation equipment and professional Facilitation techniques that bring out the best in every Group, every time. Helping you improve peoples' self-development and contribution.
Every facilitation situation is different and sessions usually require a different approach to achieve maximum effectiveness. Pinpoint Facilitation™ is a uniquely effective, flexible combination of:-
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How does Pinpoint Facilitation™ make the difference?
Effective facilitation depends on understanding the issues you need to resolve, the aptitude, attitude and productivity of the Group involved in resolving it and having the right equipment, facilities and facilitator to achieve the objective(s).
Pinpoint Facilitation™ is all you need, to make the difference - right across the board. Every group. Every project. Every time. Everywhere.
- Pinpoint Facilitation™ helps you and your Group understand the real issues, more accurately, faster and with less "political" intervention. Too often, issues are prescribed by people who see problems through their own eyes, situation and priorities. So, whether they get the Group to "brainstorm" or run the session more traditionally (e.g. with flipcharts or OHP), the solutions they generate are often conditioned by the initial diagnosis, organisational relationships or peer pressure.
- Pinpoint Facilitation™ is different, because it involves everybody, from start to finish, regardless of status or specialism, resulting in:- everyone sharing their skills, experience and insight freely clearer understanding of the real issues total contribution to defining cause, solution(s) and barriers total commitment to Action Plans. Helping you to develop aptitude, attitude and productivity.
- Pinpoint Facilitation™ breaks down barriers to communication within minutes of starting every session - and keeping them down throughout even the most demanding situation. Because everyone writes their ideas and opinions on cards, they get listened to - which motivates them to express themselves freely. Skills and expertise are quickly revealed, irrespective of formal job function. Synergy between Group members is generated and nurtured incessantly. Conflict is resolved, smoothly and quickly, without damaging friction.
So, when you
Pinpoint™ a session, you will stimulate high levels of productivity, draw out hidden talents and achieve rewarding outcomes.
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Why do I need to go on a course to learn to pin up cards?
You do not, but the Technique Skills Development Workshops will give you the opportunity to discover new processes & techniques that will add significantly to your current toolkit.
Pinpoint Facilitation™ is not difficult - it is different. So, we suggest there are some facilitation techniques that need to be challenged. Before you risk new processes live, look at a wide range of proven options and decide which will work best for you.
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I already facilitate with post-its. Why change?
Pinpoint Facilitation™ is more than just putting up post-its. It is an integrated learning process as well. The size and variety of cards encourages creativity, visualisation and participation - as well as an image of professionalism. Evaluate the difference for yourself. Join the next Workshop.
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Do I really need Pinpoint Facilitation™ equipment?
You can cobble together substitute materials, but purpose-built materials do the job better - and raise the perceived value of the event or organisation. Let us know what event you plan to facilitate and we'll show you how cost-effective it will be to use the correct balance of Pinpoint Facilitation™ equipment.
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Why are Pinboards better than ordinary flipcharts?
Flipcharts and OHPs have their place. However, Pinpoint Facilitation™ adds significantly to participation and ownership, because the Group does the work, not the facilitator. Pinboards and Pinpoint Facilitation™ materials are the most suitable method of matching personal learning and working skills.
However, we do offer Flipcharts with a difference. Ergonomically better and in various designs, to suit your preferred way of working.
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How portable is Pinpoint Facilitation™?
Easily portable, wherever and whenever you need it! Folding Mini Pinboards will fit into any car. Folding Standard Pinboards will fit into most vehicles. All other equipment (e.g. cases and components) are compact, for journeys by car, train or plane.
We also offer a full Hire service, if transport is an issue.
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What Group sizes can I facilitate with Pinpoint?
3 - 1000 !!!!!! See Pinpoint Facilitation™ in action at Conferences and meetings, large and small.
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How do I select the right equipment for my needs?
For each facilitating session, you need to achieve the right balance of equipment, facilities - and facilitator:-
- Right equipment For full effectiveness, Pinpoint requires a selected amount of Specialist Facilitation Equipment. You can buy or hire components designed to meet your requirements, according to size of group, space available, environmental quality - and budget. For starters or those wishing to extend their range, Pinpoint Facilitation™ Set Packs are available for the most common situations.
- Right facilities Designing the right amount of space, layout and lighting can make the difference between success and failure of a session. You can learn how to get the best from your investment, by attending a 2-day Technique Development Workshop, or commissioning on-site training for you and your colleagues
- Right facilitator. Unlike traditional "trainers", who try to manipulate the Group to work in directions in which the trainer wants to go, Pinpointing provides a framework, designed to lead the Group toward their own solutions. Our Pinpoint Facilitation™ Technique Development Workshops will demonstrate how much more effective facilitation is, compared with traditional "training".
The role of the Facilitator is to:-
- agree the issues which need to be resolved design a "track" which channels the Group - without limiting its scope (facilitators have no role to play in the discussion)
- set a creative, stress-free environment
- be willing to "hand over" power to the Group learn how to use the process flexibly, but correctly ensure support for the Group and its Action Plan(s)
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Who can help me design a Workshop?
Pinpoint Facilitation™ Support Team operates worldwide, coordinated from our UK Headquarters at Chalgrove, Oxfordshire, UK. Call +44(0)1865 400777, let us know where you are, what you need to achieve and when you need support and Keith or one of our Regional Managers will confirm how we could help you design, promote and run your Workshop(s).
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How can I involve some of my colleagues?
Either at our Workshops or on-site at your premises, you can involve as many of your colleagues as you wish. Whether you prefer to run a Pinpoint Facilitation™ session on your own, or with professional guidance, simply let us know your requirements and we'll help you organise your Group event.
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Hiring : When I've got a special event to run, can I hire extra equipment, training and support?
Pinpoint Hire is an increasingly popular way for Facilitators to extend the effectiveness of the Pinpoint Facilitation™ Process and our new Graphic Facilitation Process to large Groups (up to 1000!), Conferences, Awaydays and Teambuilding. Tell us what you need to achieve, how many people will be involved and timescale and we'll demonstrate how cost-effective it can be to Hire Facilitation Equipment & Support.
Where it would help, a professional Pinpoint Facilitator can also advise and, if you would like, support you before and during your key event.
Visit Hire Pinpoint Facilitation Equipment & Support or ring 01865 400777 or e-mail us.
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How soon can I get delivery?
Standard delivery is overnight to UK mainland locations at competitive rates, using Initial CityLink, a trusted courier. Where your need is even more urgent or further afield, we can make special arrangements, though this might incur a surcharge. Ring 01865 400777 or e-mail us for a quotation.
Note : Delivery is FREE on orders over £500 to UK mainland.
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How can I get Technical Support on-site?
Keith or one of our Field Support Managers will be delighted to support you with the design, promotion or running of your Pinpointing sessions.
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Is on-line ordering secure?
All online orders are processed by EROL, using their secure processing System. Your Order details are encrypted when the order is transmitted and decoded only when they reach their secure site. They then send us your details securely and we shall only process payment of your order when we have checked it carefully.
Is your question not covered here?Please ring 01865 400777 or e-mail us and we'll be pleased to help.
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